Learn how to adapt and apply service design tools and perspectives to the unique contexts of services designed for the circular economy in this SDN Academy Masterclass.

This one-day course will mix two topics: co-creation, and ideation techniques (where co-creation can be a context for ideation).

Given as part of the SDN's Global Conference, this workshop will introduce service designers to the challenges and opportunities presented by working with start-ups.

I'll be teaching a 4-hour SDN Academy Masterclass at the SDN Global Conference 2019.

This two-day course gives participants an introduction to service design through the application of journey mapping.

​This one-day course will mix two topics: co-creation, and ideation techniques (where co-creation can be a context for ideation).

This training offers attendees an in-depth introduction to journey mapping as a tool, with a mix of theory and hands-on activities. Participants would be divided into groups, and work on an assigned case.

A half-day course for those working in startups to learn how to apply service design thinking to drive success. 09:00-13:00 at FORUM Factory, Berlin.